Expert Technical Support Services for your Business at your Fingertips.
With 25 years of professional experience in IT help desk services, IronOrbit’s US-Based support specialists offer round-the-clock, prompt, friendly, and effective technical assistance.
IronOrbit’s certified help desk support team consists of subject matter experts knowledgeable in the most complex IT challenges. Our Help Desk Support Services are at your service.
We Put The Service Level First
No matter how robust your business operation might be, any
downtime caused by IT challenges means revenue loss and
reputation damage to your business.
Using IronOrbit’s Help Desk Services allows you to:
• Streamline your daily business operations
• Increase end-user satisfaction levels
• Resolve staffing shortcomings
• Eliminate recurring technical issues
Helpdesk Outsourcing
Keep your business firing on all cylinders every day of the year. IronOrbit bridges IT expertise gaps to keep your IT systems healthy and your end-users productive.
Always On:
o Access to certified, US-based helpdesk technical staff
o 24/7/365 live support
o Multiple support channels (phone, web, email, live chat)
Dynamic Modular Offer:
o Tiered service levels
o Customized SLAs
o Curated add-on services
IOCentral, A Single Pane Of Glass Portal:
o Central IT resource monitoring, reporting, & management
o Support ticketing system
o Self-service amenities
o Knowledge base & help center
Responsive, Flexible Support For Any Business
25+
Years of Experience
95
Certified Experts
98.9%
End-User Satisfaction
1000’s
Positive Reviews
24/7/365
US-Based Support
Hourly Support
No commitment hourly support to resolve any IT incident or situation
Help Desk Outsourcing
ESSENTIAL
Standard helpdesk support that offers standard application installation, desktop customization, and office productivity applications support (pooled-business hours)
PREMIUM
Proactive IT Management and support to keep entire IT systems running at full potential
ENTERPRISE
Dedicated customer success manager and dedicated support team to cater to your advanced IT support requirements at competitive resolution SLAs
Ready for IT support solutions customized to your business needs?
Backed With Industry Leaders
“IronOrbit dedicates itself every day to doing right by our customers and being accountable for results. Uptime and optimizing modern technology are essential to the growth of your Business. We are here to help you.”.
Alexander Saca, CEO
THE IT HELP DESK SUPPORT MAKES A VERY LOGICAL ADDITION TO THE INFINITY WORKSPACE
PREMIER EDITION
Designed for remote and hybrid work environments
Works great with Microsoft Office 365, G-Suite, Chrome, and many others
Perfect for Microsoft Teams, Zoom, WebEx, and more
Business continuity-ready with built-in end-to-end security and disaster recovery
BRONZE EDITION
Everything included with Premier plus…
Built for Adobe product suite
Video conferencing-optimized
Support for up to two 8K monitors
GOLD EDITION
Everything included with Bronze plus…
CAD & BIM application optimized
Runs complex and real-time simulations
Enables fast rendering times of photorealistic images
Industry-leading capabilities of GPU-Acceleration on any device
TITANIUM EDITION
Everything included with Gold plus…
Proficient at running compute-intensive processes with large datasets
Augmented AI for Machine Learning and accelerated visual computing
Enables accurate modeling of the behavior of real-world objects and real-time ray tracing
35,000
Workspace (Gartner
Recognized Managed
Desktop as a Service)
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Call us anytime with any questions you may have!
Smart Managed Services
Drive Business-Critical Strategy For Operational Efficiency
IronOrbit’s SMS is built on intuitive and predictive real-time dynamic analysis to optimize endpoint performance & security for an enhanced end-user experience
Complete Integration
Fully integrated solution to guarantee operational and business efficiency
Full Network Visibility
Network topology maps to discover & identify all devices with a visual layout to pinpoint issues quickly
Proactive Remote Management & Monitoring
Automated monitoring & notification of issues to help mitigate risks before they become disruptive
CALL ONE OF OUR EXPERTS TODAY!
Schedule a consultation by filling out the contact form below or call us at
(714) 777-3222